How can we help you?

Have a question? Feel free to check out our FAQs below.

Account & Login

How do I log into my account? +

No passwords here—we keep it simple and secure with one-time codes (OTPs). Just enter your email on the login page, and we'll send a code to your inbox. Type it in and you're in!

Why create an account?

  • Track your orders and view past purchases
  • Save your shipping info for faster checkout
  • Earn and manage your Shore Dollars
  • Manage your email preferences and account details in one place

A few things to know:

  • You'll get a new code each time you log in (it keeps things safe!)
  • You can log in from any device—just make sure you have access to your email
  • Not seeing the email? Check your spam/junk folder, or try requesting a new code
  • Need to update the email on your account? Reach out to our team—we've got you!