Why is my discount code not working?

Let's troubleshoot! Here are a few things to check:

Some items are excluded from discounts

Discount codes don't apply to:

  • Bracelet Club
  • Advent Calendar
  • Bulk Bracelets
  • E-Gift Cards
  • Gift Box
  • Sustainable Shipping
  • Harry Potter Styles
  • Shark Week Styles
  • Sorority Styles
  • Personalized Items
  • Sitewide sales


Fix: Try removing excluded items or apply the code to a different order.

You're using more than one code

Only one discount code can be used per order.

Fix: Go with the better offer and enter just that code at checkout.

A sitewide sale is happening

During promos like "25% off everything," extra codes (including Shore Club rewards) won't stack.

Fix: Enjoy the sitewide savings—no code needed!