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Hi Kenzie, thank you for reaching out. We apologize for any inconvenience you have had. Please email our customer service at info@puravidabracelets.com with your concern and we will be able to help you from there.

Hi Elizabeth, thank you for reaching out. We apologize for any inconvenience you have had. Please email our customer service at info@puravidabracelets.com with your concern and we will be able to help you from there.

Hi Lexie, thank you for reaching out. We apologize for any inconvenience you have had. Please email our customer service at info@puravidabracelets.com with your concern and we will be able to help you from there.

Hi Gloria, thank you for reaching out. We apologize for any inconvenience you have had. Please email our customer service at info@puravidabracelets.com with your concern and we will be able to help you from there.

Placed my order for Pura Vida bracelets originally with Amazon. As the delivery date came & went, I checked status with Amazon. To my wonder I rec’d ORDER CANCELLED message. After getting nowhere with Amazon, I went to the Pura Vida website, and was able to place my order without a hitch. As a matter of fact, I was able to get my grandaughter twice as many bracelets for a lot less money.
P.S. even tho my order wasn’t delivered in time for Christmas, (thanx to the Amazon mess), she will be pleasantly surprised and say the wait was worth it!!!

Hi Meredith, thank you for reaching out. We apologize for any inconvenience you have had. Please email our customer service at info@puravidabracelets.com with your concern and we will be able to help you from there.

I ordered a wave ring and you gave me the wrong size. I thought it was fine but a few days later I looked at my hand it it was gone. It must of fell of somewhere and I haven’t found it. I’ve emailed weeks ago to see if there was a possiblily to get a new one since you gave me the wrong size but I haven’t got an email back.

I love these bracelets!! I’ve never had any problems with my orders. They are my “go to gifts” for family and friends. I love the charity bracelets as well as the speciality ones. I wear them all the time. (I should really become a club member)

The same thing has happened to me too!! Unbelievable.

I ordered 6 bracelets, only 5 of them were delivered and no money was sent back to me!! I think it’s because it was sold out but shouldn’t you send it to the people who ordered it first? Maybe. I’ve called probably 10 times between when I received my order (which took forever) and now.

Love all my bracelets, always fun getting the monthly picks! Thank you! Happy Holidays!

MerryChristmas! I own like 5 of your bracelets and I love them! Thank you guys m!

Hi my name is Elizabeth Buzby and I️ordered some bracletes and a ring during the Black Friday sale, and I️ got an email Dec 8th saying it was sent, yet not a single item has been delivered. Nothing. I’ve already emailed the company and tried to track it through the websites you guys gave me and I️ still have no clue where it is, when it will come, or what’s going on. It’s been almost a month and it’s getting annoying since most of my order was Christmas presents for people. Is there anyway to find out when my package will be delivered, or any other way for me to contact your team?

I love all my pura vida bracelets and necklaces. I want say Merry Christmas to all of you and thank for all the hard work you do making great items for us to enjoy.

I have sent 4 emails I was sent a baby blue instead oh the Granite color I ordered. . It’s supposed to be a Christmas gift. What do I do now.???

I have 7 bracelets and one monthly member set so far. Absolutely love them. Never a problem. I wear them 24/7. I can’t even tell I have them on, that’s how comfortable they are. Can’t wait to order more!!!!!!

I have had 2 brackets brake in 1 week. I have emailed and called. I will start reporting you and sewing If I don’t get my money back!!!!

I have a ton of Pura Vida bracelets and I love them. I haven’t had a single issue and they have all held up well! Merry Christmas and thanks for doing what you do 💕🎄

Hi. My name is Tiffany. I ordered a 10pack of bracelets, 6 wave rings and two specialty bracelets ( two other bracelets were sold out and the money returned to me) on your Black Friday sale. I only received 4 rings, and two specialty bracelets. The money has not been refunded for any missing items and the missing items ARE on the invoice but have not arrived. I have called customer twice leaving a message each time with no response from your your team in two weeks. I’m about to start posting this all over Facebook to keep people from being ripped off. At customer service Voice, I was given a website of which will not open. Is there no way to contact the company with issues besides this blog?

Hi Tiffany thank you for reaching out. We apologize for any inconvenience you have had, please email us again at info@puravidabracelets.com with your concern and we will be able to help you from there.