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To process and ship your order, we need your name, phone number, credit card account information, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. If we have trouble processing an order, we will use this information to contact you.
Contests and Surveys: When we offer a contest or survey through our Site, we generally request contact information and some demographic (such as zip code) information. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the information. We will use this information to notify contest winners and award prizes, to improve our product offerings, and to assess the interests of those who visit our Site. Participants may receive periodic email notices about special offers and site updates.
We may use your contact information to respond to your requests or to communicate about your orders.
Distribution Lists: Upon ordering our products/services, or participating in our online contests or surveys, you will be placed on our distribution lists and may receive occasional postal mail, email, text messages, or telephone notification about Pura Vida products, services, special offers, promotions, or Site updates that we believe may be of interest to you. To remove yourself from these lists, see "Choice" below.
Emails: In order to create a better electronic community, we may collect specific user profile information, such as the referring URL, when you click on a link in our e-mail communications. This information is used to capture broad demographic trends that may allow us to provide you with information better tailored to your interests. You will not be personally identified from this information.
We may disclose customer information for the purposes described below, or for other purposes that you authorize:
We may collect, maintain, and disclose your information as required by law and when we believe that disclosure is necessary to protect our rights or property; to protect the rights, property, or safety of other persons; to comply with a judicial proceeding, court order, or legal process served on us or the Site. We may also disclose your information in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or assets to which the information pertains.
You may request to access or delete your personal information and may request to make appropriate changes to it by sending a request to one of the addresses provided below under "Contact Us."
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not knowingly market to, accept orders from, or solicit personal information from children under the age of 13.
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail request to firstname.lastname@example.org
DETECTING AND PREVENTING FRAUD
In addition, this site collects, uses, and retains certain information about visitors to detect, prevent, and analyze fraudulent transactions. We share this information with a third party, Sift Science, Inc., that provides analysis, monitoring, and reports to assist us in preventing and detecting fraudulent transactions and other activity on the site.